This policy explains what personal data Hexagram Trades collects, why, and how it is protected.
1. Data we collect
- Account data: name, email, phone, country, password (stored as a one-way hash).
- Financial data: deposits, withdrawals, bank account or wallet details you provide, and your full transaction ledger.
- Security data: IP addresses, device/browser information, login history, and active sessions.
2. How we use it
- To operate your account, process transactions, and calculate credits and commissions.
- To meet anti-money-laundering and other legal obligations where applicable.
- To detect fraud and protect account security.
- To send transactional and security notifications.
3. Sharing
We share data only with payment providers needed to deliver the service, and with authorities where legally required. We do not sell personal data.
4. Retention
Transaction and audit records are retained for as long as required by applicable financial record-keeping rules, even after account closure.
5. Your rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal data. Some records must be retained for legal reasons.
6. Security
Passwords are hashed, sessions are protected, and sensitive actions are logged. No system is completely secure; please enable 2FA.